topic Re: Sky Stream to Sky Q? in Sky Stream

Sky Stream to Sky Q?

DazLad1 — Wed, 17 Jul 2024 17:04:56 GMT

Is it possible to go from Sky Stream to Sky Q (I understand with Sky Q you are able to record programs)?

I've been on Sky Stream now for about 7 months and I absolutely hate it!! It doesn't work properly, it's playback is rubbish, some programes aren't even put on stream - all in all, in my opinion, it's absolute garbage!

Would I be able to go to Sky Q? I don't even mind paying a small amount extra if I have to, as long as I can bin this rubbish I have at the moment!

Re: Sky Stream to Sky Q?

Exiled-in-HH — Wed, 17 Jul 2024 17:25:42 GMT

Yes you can record on Sky Q and you have to pay extra to get HD😉

Re: Sky Stream to Sky Q?

DazLad1 — Wed, 17 Jul 2024 18:00:37 GMT

Thanks for that.

Do you know if I'll have to start a new 18 month contract, or will I be able to just change my existing contract - I have 11 months left of an 18 month contract?

Re: Sky Stream to Sky Q?

MarkGoldsmith — Wed, 17 Jul 2024 18:21:01 GMT

@DazLad1 wrote:
Is it possible to go from Sky Stream to Sky Q (I understand with Sky Q you are able to record programs)?
I've been on Sky Stream now for about 7 months and I absolutely hate it!! It doesn't work properly, it's playback is rubbish, some programes aren't even put on stream - all in all, in my opinion, it's absolute garbage!
Would I be able to go to Sky Q? I don't even mind paying a small amount extra if I have to, as long as I can bin this rubbish I have at the moment!

Firstly Sky would need to be happy to terminate your Sky streaming contract. If they do then you would likely need to sign up to a new 24 month contract for Sky Q.

Re: Sky Stream to Sky Q?

DazLad1 — Sun, 18 Aug 2024 15:36:04 GMT

@MarkGoldsmith I really don't think I could suffer another 24 months with Sky!

As it is, I'm finding their whole service completly intolerable...from the streaming, right through to customer service, which seems to be non-existance when I try calling them. 😒