https://helpforum.sky.com/t5/Sky-Stream/How-to-get-a-puck-replacement/m-p/4690132#M28493 <P>No WiFi signal message, and sometimes it just showed a colour line on tv and needs rebooting</P> Thu, 11 Jul 2024 18:27:05 GMT Wa33 2024-07-11T18:27:05Z https://helpforum.sky.com/t5/Sky-Stream/How-to-get-a-puck-replacement/m-p/4690112#M28491 <P>How to get a new stream replacement puck</P> Thu, 11 Jul 2024 18:02:42 GMT https://helpforum.sky.com/t5/Sky-Stream/How-to-get-a-puck-replacement/m-p/4690112#M28491 Wa33 2024-07-11T18:02:42Z https://helpforum.sky.com/t5/Sky-Stream/How-to-get-a-puck-replacement/m-p/4690126#M28492 <P>You would need to call Sky and go through several troubleshooting steps first to prove the issue is with the puck.</P><P>&nbsp;</P><P>What issues are you having?</P> Thu, 11 Jul 2024 18:22:26 GMT https://helpforum.sky.com/t5/Sky-Stream/How-to-get-a-puck-replacement/m-p/4690126#M28492 MarkGoldsmith 2024-07-11T18:22:26Z https://helpforum.sky.com/t5/Sky-Stream/How-to-get-a-puck-replacement/m-p/4690132#M28493 <P>No WiFi signal message, and sometimes it just showed a colour line on tv and needs rebooting</P> Thu, 11 Jul 2024 18:27:05 GMT https://helpforum.sky.com/t5/Sky-Stream/How-to-get-a-puck-replacement/m-p/4690132#M28493 Wa33 2024-07-11T18:27:05Z https://helpforum.sky.com/t5/Sky-Stream/How-to-get-a-puck-replacement/m-p/4691166#M28564 <P>Thank you</P> Sat, 13 Jul 2024 09:10:43 GMT https://helpforum.sky.com/t5/Sky-Stream/How-to-get-a-puck-replacement/m-p/4691166#M28564 Wa33 2024-07-13T09:10:43Z