topic Re: New Customer Deals in Sky Stream

New Customer Deals

supahoopsa — Mon, 08 Jul 2024 12:08:00 GMT

Moving house (where I cant have dish) so need to move to Stream from Q

Seen a deal online of £66/m and waived £39.99 set-up fee

Rententions team said the best they can offer is £80/m and £39.99 will need to be paid

This is a joke - surely they should be price matching new customer deals

Any suggestions for ways round this?

Re: New Customer Deals

TimmyBGood — Mon, 08 Jul 2024 12:22:40 GMT

@supahoopsa wrote:

surely they should be price matching new customer deals

There's no obligation for a subscription television provider or ISP to do so: that's only required in limited areas of the insurance market as regulated by the Financial Conduct Authority.

Re: New Customer Deals

Exiled-in-HH — Mon, 08 Jul 2024 13:18:13 GMT

You get a new customer deal when you join Sky ... they exist the attract new subscribers😉

You could always cancel Sky ... hopefully you are not at the start of an 18 month minimum term discount deal🤔