https://helpforum.sky.com/t5/Sky-Stream/Not-a-great-start/m-p/4683001#M27909 <P>Just got broadband and tv service installed today and now the remote has stopped working, tried the various&nbsp; options to reset and clear, as well as changing batteries so now no tv until we get another remote, utter crap.</P> Tue, 02 Jul 2024 22:07:54 GMT New61 2024-07-02T22:07:54Z https://helpforum.sky.com/t5/Sky-Stream/Not-a-great-start/m-p/4683001#M27909 <P>Just got broadband and tv service installed today and now the remote has stopped working, tried the various&nbsp; options to reset and clear, as well as changing batteries so now no tv until we get another remote, utter crap.</P> Tue, 02 Jul 2024 22:07:54 GMT https://helpforum.sky.com/t5/Sky-Stream/Not-a-great-start/m-p/4683001#M27909 New61 2024-07-02T22:07:54Z https://helpforum.sky.com/t5/Sky-Stream/Not-a-great-start/m-p/4683262#M27925 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4110870">@New61</a>&nbsp;Have you tried holding the remote at both ends and giving it a gentle twist as though you were wringing out a cloth. &nbsp;Although an unlikely solution it has worked for many people including me.</P><P>&nbsp;</P><P>Also if you have a Sky Q remote available you can use that while&nbsp;waiting for your replacement to arrive.</P><P>&nbsp;</P> Wed, 03 Jul 2024 09:57:40 GMT https://helpforum.sky.com/t5/Sky-Stream/Not-a-great-start/m-p/4683262#M27925 Fothergill1 2024-07-03T09:57:40Z