topic Re: Why do I need to enter my Pin every 30 minutes. in Sky Stream

Why do I need to enter my Pin every 30 minutes.

Kirat90 — Mon, 24 Jun 2024 10:04:37 GMT

Why does sky stream require me to enter my PIN number every 30 minutes. I have set my sky stream to require Pinnonly when necessary, as the option screen said that some channels always require a pin. My Pin options are at to moderate, so why do I have to enter a Pin every 30 minutes now?

Re: Why do I need to enter my Pin every 30 minutes.

GD1 — Mon, 24 Jun 2024 10:08:35 GMT

@Kirat90 PIN is required if the channel is showing post watershed content before 9pm. Regardless of settings this is a mandatory requirement as set out by Ofcom.

Re: Why do I need to enter my Pin every 30 minutes.

TimmyBGood — Mon, 24 Jun 2024 13:52:36 GMT

@Kirat90

'every 30 minutes' seems excessive, but if a one-hour programme on a channel carrying post watershed content before 21:00 is followed by another one, each will require a Mandatory Daytime Protection challenge.

The most likely channel for this is Sky Atlantic.

Re: Why do I need to enter my Pin every 30 minutes.

Exiled-in-HH — Mon, 24 Jun 2024 16:36:34 GMT

@Kirat90 Which channel is showing back to back age restricted 30 min programmes?

Re: Why do I need to enter my Pin every 30 minutes.

Kirat90 — Mon, 24 Jun 2024 21:06:51 GMT

So far, sky comedy

Re: Why do I need to enter my Pin every 30 minutes.

Kirat90 — Mon, 24 Jun 2024 21:09:03 GMT

It wasn't age restricted viewing, and it started to happen early afternoon on a Saturday

Re: Why do I need to enter my Pin every 30 minutes.

Kirat90 — Mon, 24 Jun 2024 21:11:03 GMT

It wasn't really watershed programing.

when I started having to re-enter my sky pin every half hour, I thought it was surely some kind of fault within my account

Re: Why do I need to enter my Pin every 30 minutes.

MarkGoldsmith — Mon, 24 Jun 2024 21:18:56 GMT

@Kirat90 wrote:
It wasn't really watershed programing.
when I started having to re-enter my sky pin every half hour, I thought it was surely some kind of fault within my account

What show was it?

Plenty of the Sky Atlantic and Sky Comedy daytime schedules are full of post-watershed based shows.

Re: Why do I need to enter my Pin every 30 minutes.

TimmyBGood — Mon, 24 Jun 2024 22:14:33 GMT

@Kirat90 wrote:

It wasn't age restricted viewing, and it started to happen early afternoon on a Saturday

The schedule says that would have been either 'Entourage' or 'Veep', both of which I believe are rated as at least 12+ (mostly for language) and so would trigger Mandatory Daytime Protection when shown in the 'early afternoon'.

It's the MDP challenge which permits such content to be carried on Sky Comedy during the day: if a terrestrial channel couldn't show something at that time then it has to be behind a PIN on Sky.

Re: Why do I need to enter my Pin every 30 minutes.

Exiled-in-HH — Tue, 25 Jun 2024 06:38:36 GMT

@Kirat90 Watershed restriction is triggered by age restriction😉