Movies not loading on Sky Stream Puck

SimmySimmy — Sat, 22 Jun 2024 20:28:53 GMT

I have had Sky Stream Puck for a month. The first week I was able to get to the category "Movies" which loaded the films on Sky Cinema etc. Now it just buffers with "Please wait" for 1 minute and then goes back to home page.

All apps work but not Movies!!

All the other categories load straight away. Just the movies won't. I have fibre to the property, broadband speed is extremely fast.

Any suggestions?

Re: Movies not loading on Sky Stream Puck

MarkGoldsmith — Sat, 22 Jun 2024 20:37:13 GMT

Have you tried a reboot?

1. Go to Settings
2. Go to System Management
3. Press Select
4. Go to Resets and Updates
5. Press Select
6. Go to Restart Device
7. Press Select.

Note this will take a few minutes to reboot, so expect to see a blank screen for 2 minutes until the Sky logo appears as its starting up.

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Movies not loading on Sky Stream Puck

Re: Movies not loading on Sky Stream Puck