topic Re: Sky Stream Setup Question in Sky Stream

Sky Stream Setup Question

bigsnitch2 — Sat, 22 Jun 2024 12:06:38 GMT

Sky Stream virgin here. I'm going to have a go at connecting my puck (is that the right term for the little black box?) shortly. Once it's connected to the power source do I need to let it initialise for a few minutes like I have to do with my HD+ box or is it useable immediately?

I've been reading other people's issues in the forum and I'm already stressing about it 🤣🤣🤣.

Thanks

Re: Sky Stream Setup Question

TimmyBGood — Sat, 22 Jun 2024 12:15:48 GMT

@bigsnitch2 wrote:

Once it's connected to the power source do I need to let it initialise for a few minutes

Out of the box a puck is almost certainly going to need a software update, so won't be usable until that's completed.

Re: Sky Stream Setup Question

Exiled-in-HH — Sat, 22 Jun 2024 13:35:13 GMT

No streaming device is useable immediately .... they are compute device ... initialisation should be relatively fast out of Stand-by but longer if powered off🤔b

Re: Sky Stream Setup Question

TimmyBGood — Sat, 22 Jun 2024 12:18:20 GMT

@bigsnitch2

Once updated, a puck should initialise in a few seconds.

Re: Sky Stream Setup Question

bigsnitch2 — Sat, 22 Jun 2024 12:25:45 GMT

@TimmyBGood

Thanks for that.

The puck is going to be fresh out of the box so it'll be its first time power up. I assume I'll see any changes or progress it's making on the tv screen.

Any idea of how long the start up/update process might take please?

Thanks

Re: Sky Stream Setup Question

TimmyBGood — Sat, 22 Jun 2024 12:31:25 GMT

@bigsnitch2

The initial update may be lengthy, and should be left to proceed in its own time.

I don't believe there's any on-screen indication of progress.

Re: Sky Stream Setup Question

bigsnitch2 — Sat, 22 Jun 2024 12:33:31 GMT

@TimmyBGood

Thanks so much. I'm a bit of a stress head when it comes to this sort of thing, I'll try to be patient.

Apologies, but one last question - should I power off my HD+ box before I power up the puck?

Re: Sky Stream Setup Question

TimmyBGood — Sat, 22 Jun 2024 12:47:28 GMT

@bigsnitch2

There's no need to switch off the HD box.

Once Stream is activated, the satellite system will at some point receive an end-of-subscription message and cease working.

Re: Sky Stream Setup Question

bigsnitch2 — Sat, 22 Jun 2024 12:43:54 GMT

@TimmyBGood

Thanks so much, you've been a massive help. Hopefully it'll all go fine 🤞.