topic Re: Sky stream in Sky Stream

Sky stream

Scotty1956dex — Tue, 14 May 2024 09:00:33 GMT

Can you use sky stream with any broadband provider?

Re: Sky stream

Padam_Padam — Tue, 14 May 2024 09:01:46 GMT

@Scotty1956dex wrote:
Can you use sky stream with any broadband provider?

Yes, you can.

Re: Sky stream

Fothergill1 — Tue, 14 May 2024 11:13:21 GMT

@Scotty1956dex As you have already been advised by the previous post any BB provider can be used. At my location I can't even get Sky BB.

The important thing is to make sure you BB is fast and stable enough. Sky's minimum recommended BB speeds are as follows:

HD = 25mbps

UHD = 30mbps

HD + 1 puck = 30mbps

UHD + 1 puck = 35mbps

These are the speeds needed at the puck or Glass and not that being received by the router which can often be significantly different.

Re: Sky stream

Exiled-in-HH — Tue, 14 May 2024 16:23:51 GMT

@Scotty1956dex almost any .... there are some ISPs that have issues😉

Re: Sky stream

Anonymous — Tue, 14 May 2024 16:54:23 GMT

@Exiled-in-HH @Who are the ISPs that have issues ?

Re: Sky stream

Exiled-in-HH — Tue, 14 May 2024 18:12:46 GMT

The ones that use non U.K. IP addresses and users of Persimmon BB have reported issues, also those using 4G/5G mobile BB😉

Re: Sky stream

Anonymous — Sat, 18 May 2024 15:36:21 GMT

@Exiled-in-HH very niche then

Re: Sky stream

Exiled-in-HH — Sat, 18 May 2024 16:23:31 GMT

Yes but examples that not all are not not without issues😉

Re: Sky stream

Anonymous — Sat, 18 May 2024 17:32:39 GMT

@Exiled-in-HHDo you enjoy trolling ?

Re: Sky stream

Exiled-in-HH — Sun, 19 May 2024 09:36:49 GMT

@Anonymous wrote:
@Exiled-in-HHDo you enjoy trolling ?

No... do you ... we are just having a discussion ... that includes sharing opinions and being polite😉

Re: Sky stream

lettice — Sun, 19 May 2024 11:14:59 GMT

The altnet ISPs that use sets of non determined UK IPs is a problem with Sky Q also, its not unique to Sky Stream.
We can escalate an customer, if their ISP is using such ranges, to add or investigate.

4g and/or5g home broadband works fine with Sky Stream and Sky Q if its using one of the EE, O2 or Three etc recommended 4g and/or 5g home broadband packages and dedicated routers.
One router that works well for many is the Zyxel range like the NR5103e.

Re: Sky stream

marymcdonald240 — Thu, 06 Jun 2024 19:32:06 GMT

Set up sky streaming set up

Re: Sky stream

MarkGoldsmith — Thu, 06 Jun 2024 19:38:39 GMT

@marymcdonald240 wrote:
Set up sky streaming set up

@marymcdonald240 do you have an actual question or problem that you need the community's help with or are you just making a statement?

Re: Sky stream

Annpearmain1958 — Fri, 21 Jun 2024 16:47:37 GMT

It is frozen

Re: Sky stream

MarkGoldsmith — Fri, 21 Jun 2024 16:58:18 GMT

@Annpearmain1958 wrote:
It is frozen

Have you tried unplugging it for a couple of minutes?