https://helpforum.sky.com/t5/Sky-Stream/Technical-fault-when-trying-to-get-mainstream-tv-like-bbc/m-p/4670615#M26735 <P>Technical fault when trying to get mainstream tv like bbc</P> Tue, 18 Jun 2024 18:57:07 GMT Stewart12 2024-06-18T18:57:07Z https://helpforum.sky.com/t5/Sky-Stream/Technical-fault-when-trying-to-get-mainstream-tv-like-bbc/m-p/4670615#M26735 <P>Technical fault when trying to get mainstream tv like bbc</P> Tue, 18 Jun 2024 18:57:07 GMT https://helpforum.sky.com/t5/Sky-Stream/Technical-fault-when-trying-to-get-mainstream-tv-like-bbc/m-p/4670615#M26735 Stewart12 2024-06-18T18:57:07Z https://helpforum.sky.com/t5/Sky-Stream/Technical-fault-when-trying-to-get-mainstream-tv-like-bbc/m-p/4670627#M26739 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4093979">@Stewart12</a>&nbsp; Welcome to the forum.</P><P>I would try resetting your puck by going into Settings &gt; System Management &gt; Resets &amp; Updates &gt; Restart device (do not do a factory reset).<SPAN class="">&nbsp; </SPAN>It takes about 3 minutes to completely reboot. You will have a blank screen for part of the process so don’t panic.</P><P>&nbsp;</P> Tue, 18 Jun 2024 19:03:31 GMT https://helpforum.sky.com/t5/Sky-Stream/Technical-fault-when-trying-to-get-mainstream-tv-like-bbc/m-p/4670627#M26739 Fothergill1 2024-06-18T19:03:31Z https://helpforum.sky.com/t5/Sky-Stream/Technical-fault-when-trying-to-get-mainstream-tv-like-bbc/m-p/4670799#M26759 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4093979">@Stewart12</a>&nbsp; Who is your broadband provider?</P> Tue, 18 Jun 2024 21:01:45 GMT https://helpforum.sky.com/t5/Sky-Stream/Technical-fault-when-trying-to-get-mainstream-tv-like-bbc/m-p/4670799#M26759 Ifu03440 2024-06-18T21:01:45Z