https://helpforum.sky.com/t5/Sky-Stream/Sky-Puck-remote-compatibility/m-p/4670312#M26700 <P>Yes long pressing as i did with the last one.&nbsp; Volume works but not the off/on.</P> Tue, 18 Jun 2024 13:52:34 GMT CinderKona 2024-06-18T13:52:34Z https://helpforum.sky.com/t5/Sky-Stream/Sky-Puck-remote-compatibility/m-p/4670295#M26697 <P>Hello all,<BR />due to a corrupt Apple TV app, I got a new puck yesterday but the remote no longer turns off the TV as the old one did - not a great issue as I use the TV one instead but a bit of nuisance. The TV is not too exotic being a LG55C8OLED. I have several times gone through the set up and even inputted my TV model all to no avail.<BR />I am using my old remote as it has the softer rubbery feel base whilst the new one is like a bar of soap with its slippery shiny polished plastic.<BR />Thanks</P> Tue, 18 Jun 2024 13:34:57 GMT https://helpforum.sky.com/t5/Sky-Stream/Sky-Puck-remote-compatibility/m-p/4670295#M26697 CinderKona 2024-06-18T13:34:57Z https://helpforum.sky.com/t5/Sky-Stream/Sky-Puck-remote-compatibility/m-p/4670307#M26699 <P>are you long pressing the power button ?</P> Tue, 18 Jun 2024 13:48:34 GMT https://helpforum.sky.com/t5/Sky-Stream/Sky-Puck-remote-compatibility/m-p/4670307#M26699 Jporch316 2024-06-18T13:48:34Z https://helpforum.sky.com/t5/Sky-Stream/Sky-Puck-remote-compatibility/m-p/4670312#M26700 <P>Yes long pressing as i did with the last one.&nbsp; Volume works but not the off/on.</P> Tue, 18 Jun 2024 13:52:34 GMT https://helpforum.sky.com/t5/Sky-Stream/Sky-Puck-remote-compatibility/m-p/4670312#M26700 CinderKona 2024-06-18T13:52:34Z