topic Re: Netflix in Sky Stream

Netflix

Daniela41989 — Sat, 15 Jun 2024 10:47:32 GMT

My Sky account t includes Netflix but it is telling me I need to upgrade when I log in

Re: Netflix

READAL — Sat, 15 Jun 2024 12:40:13 GMT

Me too...I'm noe wondering if it is even possible to access netflix paid for as part of a sky subscription on devices other than those sky streams to i.e. my tv. I know we can't access netflix and apps via sky go. If not than having netflix as part of sky is pretty redundant as I'll need to subscribe separately to netflix so my daughter can watch on her devices.

Re: Netflix

Exiled-in-HH — Sat, 15 Jun 2024 13:12:46 GMT

@Daniela41989 do you already have a Netflix account?

Have you linked your Netflix accout to your Sky account?

Re: Netflix

Exiled-in-HH — Sat, 15 Jun 2024 13:41:55 GMT

@READAL you just use the Netflix credentials linked to Sky account on other device. Just comlete linking a Netflix account to the Sky account😉

Re: Netflix

READAL — Sat, 15 Jun 2024 14:01:26 GMT

When I do that, Netflix transfers me to a subscription sign up page, like the op.

Re: Netflix

MarkGoldsmith — Sat, 15 Jun 2024 15:23:40 GMT

So the linking process between Sky and Netflix is fairly simple.

1) Open Netflix on your Sky Stream puck.

2) If you already have a netflix account, click log in, and sign in. This will send a message to Netflix to switch the billing over to Sky.

3) If you don't have an existing Netflix account then you need to click sign up and create one.

https://www.sky.com/help/articles/apps-on-sky-q-and-glass-using-netflix

Re: Netflix

MarkGoldsmith — Sat, 15 Jun 2024 15:26:26 GMT

@READAL wrote:
When I do that, Netflix transfers me to a subscription sign up page, like the op.

So that would point to your Sky account being linked to a different Netflix account.

Whichever is the FIRST Netflix account you log into on your Sky device will be linked to your Sky account. Logging out of Netflix and back in to it will make no difference, so if you accidentally logged in using a different Netflix account the first time you opened the Netflix app then its linked your Sky account to that Netflix account.

Also if you were previously a Sky Q customer, you need to perform the relinking process as moving from Steam to Q, cancels your Q subscripton and as part of that process Netflix are informed of the cancellation so unlink the Netflix and Sky Q accounts.

Re: Netflix

READAL — Sat, 15 Jun 2024 19:08:28 GMT

@MarkGoldsmith I did that weeks ago. I've logged out and signed back on to netflix on the device with the puck, but netflix is still prompting me to sign up when I attpt to log in on another device. Thanks for taking the time to suggest a solution though.

Re: Netflix

Exiled-in-HH — Sat, 15 Jun 2024 21:22:04 GMT

@READAL wrote:
When I do that, Netflix transfers me to a subscription sign up page, like the op.

So you haven't successfully linked your Netflix account to your Puck's Sky account?

That must be done before you can log onto Netflix on other devices😉

Re: Netflix

Bill051 — Mon, 17 Jun 2024 14:34:52 GMT

I've just added the netflix app to my firestick. When I opened it it asked me to either use a QR code or enter a number at netflix.com/tv2. I used the second option and it worked.

Re: Netflix

Daniela41989 — Sun, 07 Jul 2024 11:57:51 GMT

Yes I've logged into my account on the stream device then it tells me I need to upgrade to access Netflix on Sky

Re: Netflix

MarkGoldsmith — Sun, 07 Jul 2024 12:09:50 GMT

@Daniela41989 wrote:
Yes I've logged into my account on the stream device then it tells me I need to upgrade to access Netflix on Sky

Have you previously logged in to a different Netflix account on a Sky streaming device?

Re: Netflix

Daniela41989 — Sun, 07 Jul 2024 12:19:17 GMT

No, this is the only one I have

Re: Netflix

Its_Ula — Sat, 18 Apr 2026 14:09:04 GMT

Ive done that and it didn't merge the 2. If I login to Netflix it still has my billing details and if I try logging with sky email and my password it asks for new account to be created.

it works fine on the sky app but not on the phone 😔

Re: Netflix

Ray66__ — Mon, 27 Apr 2026 13:09:09 GMT

Same with me as well