topic Re: No option to add UHD in Sky Stream

No option to add UHD

Tommy1985 — Fri, 14 Jun 2024 18:51:24 GMT

Hi I have a sky puck but can't find the option to add UHD package

Nigelb1972 — Fri, 14 Jun 2024 19:27:26 GMT

You need to add it via your Sky account on MySky app

Tommy1985 — Fri, 14 Jun 2024 19:59:31 GMT

Hi Nigel ,

There is no option there under my products.

Tommy1985 — Fri, 14 Jun 2024 20:04:34 GMT

I cancelled it in March but I want to reactivate it

Nigelb1972 — Fri, 14 Jun 2024 20:19:09 GMT

Anything under Manage Home Set-up?

lettice — Sat, 15 Jun 2024 07:36:58 GMT

@Nigelb1972 wrote:
Anything under Manage Home Set-up?

As mentioned in this post

In the MySky app or online web MySky
Click on Your Products, scroll down, click on Manage home set-up
You will find there;

Whole Home/UHD & Dolby Atmos/Ad Skipping/extra puck ordering

Tommy1985 — Sat, 15 Jun 2024 11:37:12 GMT

There is no option there.

Here is a screenshot

Nigelb1972 — Sat, 15 Jun 2024 13:48:45 GMT

Try typing UHD in the search bar