https://helpforum.sky.com/t5/Sky-Stream/My-sky-stream-is-not-working/m-p/4666814#M26423 <P>I've been trying to get my sky stream to work but it still keeps on saying that I need to up date my account.</P><P>and also how do I restart the sky stream.</P> Fri, 14 Jun 2024 11:35:24 GMT Jaja1 2024-06-14T11:35:24Z https://helpforum.sky.com/t5/Sky-Stream/My-sky-stream-is-not-working/m-p/4666814#M26423 <P>I've been trying to get my sky stream to work but it still keeps on saying that I need to up date my account.</P><P>and also how do I restart the sky stream.</P> Fri, 14 Jun 2024 11:35:24 GMT https://helpforum.sky.com/t5/Sky-Stream/My-sky-stream-is-not-working/m-p/4666814#M26423 Jaja1 2024-06-14T11:35:24Z https://helpforum.sky.com/t5/Sky-Stream/My-sky-stream-is-not-working/m-p/4666936#M26442 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4083089">@Jaja1</a>&nbsp;</P><P>&nbsp;</P><P>If your device is on software version QS28:<BR /><BR />1. Go to Settings<BR />2. Go to System Management<BR />3. Press Select<BR />4. Go to Resets and Updates<BR />5. Press Select<BR />6. Go to Restart Device<BR />7. Press Select.<BR /><BR />Note this will take a few minutes to reboot, so expect to see a blank screen for 2 minutes until the Sky logo appears as its starting up.<BR /><BR />If you don't have software version QS28 yet, then to reboot the device you need to turn it off at the plug for 2 minutes.</P> Fri, 14 Jun 2024 13:39:06 GMT https://helpforum.sky.com/t5/Sky-Stream/My-sky-stream-is-not-working/m-p/4666936#M26442 MarkGoldsmith 2024-06-14T13:39:06Z