https://helpforum.sky.com/t5/Sky-Stream/New-sky-stream-boxes-don-t-respond/m-p/4663650#M26181 <P>Can I call a number to address the fact that the new sky stream boxes do not work at all?</P><P>The standard suggestions can't be followed up as the box is stuck on the first screen.</P> Mon, 10 Jun 2024 20:31:24 GMT TimFarr 2024-06-10T20:31:24Z https://helpforum.sky.com/t5/Sky-Stream/New-sky-stream-boxes-don-t-respond/m-p/4663619#M26180 <P>We received four sky stream boxes today. I have connected the first one and it is stuck on the first "Let's get connected" page. It does not respond to the temote control.</P><P>&nbsp;</P> Mon, 10 Jun 2024 20:04:41 GMT https://helpforum.sky.com/t5/Sky-Stream/New-sky-stream-boxes-don-t-respond/m-p/4663619#M26180 TimFarr 2024-06-10T20:04:41Z https://helpforum.sky.com/t5/Sky-Stream/New-sky-stream-boxes-don-t-respond/m-p/4663650#M26181 <P>Can I call a number to address the fact that the new sky stream boxes do not work at all?</P><P>The standard suggestions can't be followed up as the box is stuck on the first screen.</P> Mon, 10 Jun 2024 20:31:24 GMT https://helpforum.sky.com/t5/Sky-Stream/New-sky-stream-boxes-don-t-respond/m-p/4663650#M26181 TimFarr 2024-06-10T20:31:24Z https://helpforum.sky.com/t5/Sky-Stream/New-sky-stream-boxes-don-t-respond/m-p/4663661#M26184 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4083669">@TimFarr</a>&nbsp;wrote:<BR /><P>We received four sky stream boxes today. I have connected the first one and it is stuck on the first "Let's get connected" page. It does not respond to the temote control.</P><P>&nbsp;</P><HR /></BLOCKQUOTE><P>Unplug the stream puck for a couple of minutes and see if that helps.&nbsp;</P> Mon, 10 Jun 2024 20:41:33 GMT https://helpforum.sky.com/t5/Sky-Stream/New-sky-stream-boxes-don-t-respond/m-p/4663661#M26184 MarkGoldsmith 2024-06-10T20:41:33Z