topic Sky Glass Puck Signal in Sky Stream

Sky Glass Puck Signal

Sarahxx78 — Tue, 04 Jun 2024 19:37:35 GMT

I am looking to upgrade from Sky Q to Sky Glass but have always had an issue with connection to our Bar with the mini Q box. The bar is at the rear of the house in the garage and the main Sky Q box is at the front so the signal isn't strong enough. The satellite dish is also at the front. If I upgrade and subscribe a puck would the signal strength work? We have wifi in there so it's just the satellite signal which is the issue.

Re: Sky Glass Puck Signal

GD1 — Tue, 04 Jun 2024 20:36:43 GMT

@Sarahxx78 Sky Glass & the Stream pucks don't rely on a satellite signal, they are streaming boxes/TV's which means ALL channels and content is delivered over the internet.

You should also be aware that you can't have Sky Q & Stream at the same time.

You'll need to make sure that you have a fast enough broadband speed & that you have sufficient wifi signal in the bar otherwise you'll have serious problems with the pucks.

Recommended minimum broadband speed of 25Mbps. Or 30Mbps if you add an extra Sky Stream puck or to watch in UHD.

Re: Sky Glass Puck Signal

Sarahxx78 — Tue, 04 Jun 2024 20:35:34 GMT

@GD1 thank you. I have just had brand new broadband fitted with faster speed than what you have mentioned so will give it a go.