topic Re: Paramount + register not working. in Sky Stream

Paramount + register not working.

Maz147 — Sun, 02 Jun 2024 07:46:22 GMT

Paramount + register not working. I scan the code and it doesn't work. Been trying now for 3 days.

Re: Paramount + register not working.

Exiled-in-HH — Sun, 02 Jun 2024 07:50:59 GMT

Have you phoned Sky to report the issue?

Re: Paramount + register not working.

Maz147 — Sun, 02 Jun 2024 07:54:24 GMT

Not yet trying to resolve by myself. Will phone at 9 am.

Re: Paramount + register not working.

Fothergill1 — Sun, 02 Jun 2024 16:32:31 GMT

@Maz147. Did you previously have Paramount when subscribing to Sky Q? If so, when you moved to Glass all your Marketplace subscriptions are cancelled so you have to re-register (see the following link)

https://www.sky.com/help/articles/sky-marketplace-upgrade

You should be able to register or re-register as follows:

Go to the bottom of the home page and select the following in this order: MySky / your products / (enter your PIN) / App Subscriptions

Select App subscriptions / Current / and then Paramount + Monthly. Hopefully it will say £0 per month as you have Sky Cinema. If so select Activate subscription.

Also, see the following link:

https://www.sky.com/help/articles/sky-marketplace-subscribe-to-paramount-plus

Good luck 🤞