https://helpforum.sky.com/t5/Sky-Stream/Can-t-log-into-my-sky-won-t-find-my-postcode/m-p/4655683#M25437 <P>I have just set up a new Sky account and ordered broadband and a stream box. The lady on the phone told me to then go in and sign in for my Sky app however it's not letting me now. When I try to set up my account it is not recognising my postcode and will not allow me to go any further&nbsp;</P> Fri, 31 May 2024 13:17:33 GMT CallumMapstone 2024-05-31T13:17:33Z https://helpforum.sky.com/t5/Sky-Stream/Can-t-log-into-my-sky-won-t-find-my-postcode/m-p/4655683#M25437 <P>I have just set up a new Sky account and ordered broadband and a stream box. The lady on the phone told me to then go in and sign in for my Sky app however it's not letting me now. When I try to set up my account it is not recognising my postcode and will not allow me to go any further&nbsp;</P> Fri, 31 May 2024 13:17:33 GMT https://helpforum.sky.com/t5/Sky-Stream/Can-t-log-into-my-sky-won-t-find-my-postcode/m-p/4655683#M25437 CallumMapstone 2024-05-31T13:17:33Z https://helpforum.sky.com/t5/Sky-Stream/Can-t-log-into-my-sky-won-t-find-my-postcode/m-p/4656106#M25475 <P>Why are you setting up an account a second time if you've already set up and created an order on a new account?</P> Sat, 01 Jun 2024 06:44:47 GMT https://helpforum.sky.com/t5/Sky-Stream/Can-t-log-into-my-sky-won-t-find-my-postcode/m-p/4656106#M25475 Exiled-in-HH 2024-06-01T06:44:47Z https://helpforum.sky.com/t5/Sky-Stream/Can-t-log-into-my-sky-won-t-find-my-postcode/m-p/4656126#M25476 <P>Hi there <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4071324">@CallumMapstone</a></SPAN> , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.&nbsp;<BR /><BR />Just look out for the colourful bubble to start the conversation.<BR /><BR />Here's more information on how Community Messaging works - <A href="https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147" target="_blank">https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147</A></P> Sat, 01 Jun 2024 07:08:29 GMT https://helpforum.sky.com/t5/Sky-Stream/Can-t-log-into-my-sky-won-t-find-my-postcode/m-p/4656126#M25476 Mr+Flibbles+86 2024-06-01T07:08:29Z https://helpforum.sky.com/t5/Sky-Stream/Can-t-log-into-my-sky-won-t-find-my-postcode/m-p/4657464#M25614 <P>We are still looking to help you <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4071324">@CallumMapstone</a></SPAN> . If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks</P> Mon, 03 Jun 2024 07:24:27 GMT https://helpforum.sky.com/t5/Sky-Stream/Can-t-log-into-my-sky-won-t-find-my-postcode/m-p/4657464#M25614 Mr+Flibbles+86 2024-06-03T07:24:27Z