topic Re: Sky Puck in Sky Stream

Sky Puck

PJ28 — Wed, 29 May 2024 20:08:53 GMT

Looks like the SKY puck is a wast of time going by what is being said on hear mine hasten worked proply since 22 May 2024 and went of line on Monday ,been waiting since Monday for some action from the SKY team got to give them till Friday befor I can ring back what a feasco

Re: Sky Puck

Fothergill1 — Wed, 29 May 2024 23:30:57 GMT

@PJ28 wrote:
Looks like the SKY puck is a wast of time going by what is being said on hear mine hasten worked proply since 22 May 2024 and went of line on Monday ,been waiting since Monday for some action from the SKY team got to give them till Friday befor I can ring back what a feasco

@PJ28 The puck is on loan so just phone Sky and tell them it doesn't work and you want it replaced. The majority of pucks work flawlessly but there are always exceptions. Provided you have sufficient broadband stability and speed you should not be have problems.

Re: Sky Puck

Scottie16 — Wed, 29 May 2024 23:51:44 GMT

That's a shame to hear. I've had the sky pucks nearly 3 years now, not really experienced any major issues.

if you're finding it's not connecting do you have it connected via lan or WiFi. If WiFi have you changed the settings for start up and standby. This sometimes helps with connectivity issues

Re: Sky Puck

PJ28 — Thu, 30 May 2024 07:14:53 GMT

I sertanly would not recommend the puck as a way to view TV ,the fault is a account/administration problem I got to wait till 17-00hr to see if it's been sorted but I am thinking about packing it in as we have been with out tv since Monday morning ( it's a good job the Amazon Fire TV is a good back up plan )

Re: Sky Puck

Exiled-in-HH — Thu, 30 May 2024 07:27:56 GMT

You may find NOWTV a more robust way of accessing Sky Subscription channels using your Fire TV devices🤔

Re: Sky Puck

PJ28 — Thu, 30 May 2024 07:58:36 GMT

👍

Re: Sky Puck

PJ28 — Thu, 30 May 2024 11:40:47 GMT

Just to give a up date, it's a email addres problem, which at the moment customer service are trying to sort out with out much look on the phone 1-30minits this morning 😂good job I am retired 😂 now waiting for a call back from them 🙈

Re: Sky Puck

PJ2851 — Fri, 31 May 2024 09:39:06 GMT

The latest instalment on my puck final got it retested yesterday afternoon , tried to watch the TV last night same problem keeps losing the pickture phoned up again this morning on the phone for 2hr again they tried different things told to see how today goes they are ringing me tomorrow to see what's happening 🙈😤