https://helpforum.sky.com/t5/Sky-Stream/No-response-from-channel-5/m-p/4654383#M25307 <P>Trying to watch Under the Dome on My5 but it has been buffering for two weeks&nbsp;</P> Wed, 29 May 2024 19:25:56 GMT Sina1790 2024-05-29T19:25:56Z https://helpforum.sky.com/t5/Sky-Stream/No-response-from-channel-5/m-p/4654383#M25307 <P>Trying to watch Under the Dome on My5 but it has been buffering for two weeks&nbsp;</P> Wed, 29 May 2024 19:25:56 GMT https://helpforum.sky.com/t5/Sky-Stream/No-response-from-channel-5/m-p/4654383#M25307 Sina1790 2024-05-29T19:25:56Z https://helpforum.sky.com/t5/Sky-Stream/No-response-from-channel-5/m-p/4654485#M25320 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4069232">@Sina1790</a>&nbsp;Welcome to the forum. &nbsp;Have you tried rebooting the puck? &nbsp;If not unplug it for a couple of minutes and then plug it back in again. &nbsp;It will then take about a minute to reboot. &nbsp;This will often resolve software glitches.</P><P>&nbsp;</P><P>If that doesn't work then try refreshing the apps by going to Settings &gt; System Management &gt; Resets &amp; Updates &gt; Refresh Apps (do NOT factory reset). &nbsp;This process can take up to 24 hours so don't expect an instant fix however it is done in the background so you can continue using the puck.</P><P>&nbsp;</P><P>Good luck.</P> Wed, 29 May 2024 23:19:30 GMT https://helpforum.sky.com/t5/Sky-Stream/No-response-from-channel-5/m-p/4654485#M25320 Fothergill1 2024-05-29T23:19:30Z