topic Re: Faultwhat phone number do I ring? in Sky Stream

Fault

Russell39 — Sat, 25 May 2024 13:41:39 GMT

Faulty puck please replace

Re: Fault

SKY1992bf — Sat, 25 May 2024 13:50:21 GMT

@Russell39 If you believe it's faulty you need to call sky directly to request a replacement

the forum can't do it for you as we're primarily a customer helps customer forum not sky support

perhaps if you give full details of why you believe it to be faulty we may be able to help

Re: Faultwhat phone number do I ring?

Russell39 — Mon, 27 May 2024 05:12:28 GMT

What phone number do I ring to speak to a human?

Re: Faultwhat phone number do I ring?

Fothergill1 — Tue, 28 May 2024 19:52:15 GMT

@Russell39If Sky is you mobile provider you can phone them by dialling 150.

If it is not your provider follow this link https://www.sky.com/help/home and scroll down to need more help, click on this and you will see an 0333 phone number to use to call Sky. Unfortunately I cannot include the actual phone number as the forum filters will block it.

When calling Sky to get past the chatbot and speak to someone try answering the following:

Say about sky glass

Say it’s something else

Say NO when asked about using the web link

This should result in you being put through to an adviser.