topic Re: Sky Stream UHD vs SkyQ UHD - a little confused in Sky Stream

Sky Stream UHD vs SkyQ UHD - a little confused

C+r+a+i+g — Mon, 08 Jan 2024 16:55:24 GMT

I had SkyQ last year (sky sports + Netflix +UHD), but decided to cancel due to price. Sky sent me an email with a Sky Stream offer (sky sports + Netflix + UHD), ie the same as before.

I called Sky to discuss and I was lead to believe would be same, so I ordered.

The email with order states its Netflix standard standard with Ads ?

Is this an error with order and/or email?

• Sky Stream puck
• Sky Ultimate TV - Sky Entertainment with Netflix
• Sky Ultra HD and Dolby Atmos®
• Sky Sports - Complete Pack
• Netflix Standard with Ads

Does the Sky Stream Ultra HD option include Netflix UHD?

Re: Sky Stream UHD vs SkyQ UHD - a little confused

Jones_The_Cat — Mon, 08 Jan 2024 17:00:54 GMT

@C+r+a+i+g wrote:

Does the Sky Stream Ultra HD option include Netflix UHD?

No. You need to pay an additional £11pm for Netflix Premium. It used to be an additional £8 but this recently increased. The Sky Stream UHD/Atmos pack only affects Sky channel content and has nothing to do with Netflix.

Sky Q also recently changed their packages and have unlinked HD/UHD to the Netflix subscription tiers. You now need to pay a whopping £15pm for Netflix Premium on Q, on top of any charges for HD and UHD on the Sky channels.

Re: Sky Stream UHD vs SkyQ UHD - a little confused

Exiled-in-HH — Mon, 08 Jan 2024 17:03:17 GMT

Netflix pricing on Sky was updated to align with Neflix's pricing recently.

Re: Sky Stream UHD vs SkyQ UHD - a little confused

C+r+a+i+g — Mon, 08 Jan 2024 20:14:54 GMT

Mmm, thanks. Looks like I will be cancelling order then, as it was not made clear on the call to Sky that I wouldn't get Netflix UHD. Another £11 will make the Stream deal worse than the SkyQ deal.