topic Re: HDCP unauthorised error message in Sky Stream

Re: HDCP unauthorised error message

grenate — Wed, 15 May 2024 08:36:35 GMT

I have the same issue but i didnt get an HDMI cable with sky stream for some reason so i dont know if thats the issue. Do we know what the specific reason is for the HDMI cable is?

Re: HDCP unauthorised error message

GD1 — Wed, 15 May 2024 09:09:52 GMT

@grenate Without an HDMI cable you can't view anything on the Stream puck.

If it's missing you shoudl be abke to obtain one from any decent electrical retailer.

Re: HDCP unauthorised error message

grenate — Wed, 15 May 2024 09:12:55 GMT

i used one i had previously, i am getting the HDCP error regularly.

Re: HDCP unauthorised error message

Padam_Padam — Wed, 15 May 2024 09:15:00 GMT

@grenate wrote:
i used one i had previously, i am getting the HDCP error regularly.

You probably need a newer, faster HDMI cable. You can get a high speed cable from Amazon for around £5. You don't need a fancy one, an Amazon Basics cable will work perfectly well.

Re: HDCP unauthorised error message

lettice — Wed, 15 May 2024 09:32:48 GMT

There should have been an hdmi cable within the Stream box from Sky.

Are you sure you went through all the compartments in the Stream packaging?

If not, as above the Amazon basics cable will work well and the kind of price and spec it shows is all you should be paying for one.

Re: HDCP unauthorised error message

Nigelb1972 — Wed, 15 May 2024 17:42:20 GMT

@grenate The puck uses HDMI 2.0 so you need 2.0 cable. There should have been one in the box