https://helpforum.sky.com/t5/Sky-Stream/Puck-sticks-on-programs/m-p/4641002#M24301 <P>Anytime of day it can stick and lose sound for a few seconds</P> Mon, 13 May 2024 15:08:18 GMT Chris17031 2024-05-13T15:08:18Z https://helpforum.sky.com/t5/Sky-Stream/Puck-sticks-on-programs/m-p/4641002#M24301 <P>Anytime of day it can stick and lose sound for a few seconds</P> Mon, 13 May 2024 15:08:18 GMT https://helpforum.sky.com/t5/Sky-Stream/Puck-sticks-on-programs/m-p/4641002#M24301 Chris17031 2024-05-13T15:08:18Z https://helpforum.sky.com/t5/Sky-Stream/Puck-sticks-on-programs/m-p/4641017#M24303 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4049459">@Chris17031</a>&nbsp;wrote:<BR /><P>Anytime of day it can stick and lose sound for a few seconds</P><HR /></BLOCKQUOTE><P>Sounds like you need to check the broadband connection to your puck. What speed is being received? To find out open the Netflix app, navigate to the get help menu and run a network check.&nbsp;</P> Mon, 13 May 2024 15:37:55 GMT https://helpforum.sky.com/t5/Sky-Stream/Puck-sticks-on-programs/m-p/4641017#M24303 Padam_Padam 2024-05-13T15:37:55Z