topic Re: Sky Stream Search Functionality in Sky Stream

Sky Stream Search Functionality

Ppj1 — Wed, 20 Dec 2023 18:16:44 GMT

I've just set up Sky Stream and the 'magnifying glass' search functionality (at the bottom of the Home Screen) doesn't work. Whatever I type in it states 'no results check your spelling or try something else'. I've entered shows that I can see via the main menu so it's not that they aren't on Sky. Can anyone help? Thanks

Re: Sky Stream Search Functionality

Fothergill1 — Thu, 21 Dec 2023 09:37:05 GMT

Welcome to the forum @Ppj1

I have just tried a search on my Stream and it worked fine so the problem is most likely at your end and not a widespread issue.

As with most things these days I would try a reboot of your system. SImply unplug your puck at the socket and wait for a minute before switching it on again. I will then take about a minute to reboot.

Not that it will resolve your issue but just so you are aware there is a shortcut to the search function by pressing the remote button with the 3 white dots (just below the power button).

Good luck 🤞

Re: Sky Stream Search Functionality

Ppj1 — Thu, 21 Dec 2023 11:26:58 GMT

@Fothergill1 thanks so much for your quick reply. That has resolved the issue and thanks also for the shortcut as didn't know that and it's really helpful