https://helpforum.sky.com/t5/Sky-Stream/Sky-puck/m-p/4639515#M24182 <P>Hi, I have recently joined sky and opted for 4 Sky pucks. All of these are connected via Ethernet and 3 of them work perfectly. One however keeps freezing and won't work longer than 5 minutes. I have tried other pucks with the same tv and seem to work fine so I'm guessing there is a problem with the puck itself. &nbsp;</P> Fri, 10 May 2024 19:19:18 GMT Tal 2024-05-10T19:19:18Z https://helpforum.sky.com/t5/Sky-Stream/Sky-puck/m-p/4639515#M24182 <P>Hi, I have recently joined sky and opted for 4 Sky pucks. All of these are connected via Ethernet and 3 of them work perfectly. One however keeps freezing and won't work longer than 5 minutes. I have tried other pucks with the same tv and seem to work fine so I'm guessing there is a problem with the puck itself. &nbsp;</P> Fri, 10 May 2024 19:19:18 GMT https://helpforum.sky.com/t5/Sky-Stream/Sky-puck/m-p/4639515#M24182 Tal 2024-05-10T19:19:18Z https://helpforum.sky.com/t5/Sky-Stream/Sky-puck/m-p/4639518#M24183 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4020303">@Tal</a>&nbsp; You would need to call Sky to get the faulty puck swapped.</P> Fri, 10 May 2024 19:22:46 GMT https://helpforum.sky.com/t5/Sky-Stream/Sky-puck/m-p/4639518#M24183 GD1 2024-05-10T19:22:46Z