topic Re: Channel 5 on stream in Sky Stream

Channel 5 on stream

Theoldsloth — Thu, 09 May 2024 10:15:55 GMT

Hi I have no sound on channel 5. Done all the unplug and that no sound for 2 days now. All other channels are OK.

Re: Channel 5 on stream

Padam_Padam — Thu, 09 May 2024 10:53:25 GMT

@Theoldsloth wrote:
Hi I have no sound on channel 5. Done all the unplug and that no sound for 2 days now. All other channels are OK.

Is this on the live channel stream or on the My5 app?

Try toggling the different audio outputs from the puck audio settings - switch between PCM, Dolby Digital and Dolby Digital+ and see if that does anything.

Also give the puck a reboot - turn off at the wall for a few mins then power it back on.

Re: Channel 5 on stream

Theoldsloth — Thu, 09 May 2024 11:00:50 GMT

@Padam_Padam thanks for the info I did reboot the puck buy made ni difference changed sound settings worked straight away. Thanks