topic Re: Controlling Sky stream remotely in Sky Stream

Controlling Sky stream remotely

Dementiacarer — Fri, 03 May 2024 07:24:46 GMT

My elderly Dad has dementia and it's becoming increasingly more difficult for him to use the Sky Stream menu. Does anyone know of a way I could change the channel for him remotely (ie another location). For example it would be amazing if I could log into the Sky app and select a channel for him and then it appear on his tv

Re: Controlling Sky stream remotely

Padam_Padam — Fri, 03 May 2024 09:10:34 GMT

Sadly this is not possible, not without a lot of complicated third party hardware which would require careful setup.

Re: Controlling Sky stream remotely

Daniel-F — Fri, 03 May 2024 09:15:13 GMT

Morning @Dementiacarer

If you haven't already as well, you can get your father registered with our accessibility team for any help & support on the account side of things moving forward as well 🙂

Steps to register can be found here: https://www.sky.com/help/articles/accessibility-information-sky-mobile-broadband-and-talk-customers

Thanks,