topic Re: Hav in Sky Stream

Hav

SHARON_mccalla — Sun, 28 Apr 2024 10:54:24 GMT

Have not received our 2nd

puck

Re: Hav

Padam_Padam — Sun, 28 Apr 2024 13:12:35 GMT

@SHARON_mccalla wrote:
Have not received our 2nd
puck

When did you order it? Have you checked the order tracking on your account? Did you order the Whole Home subscription at the same time? Did you actually order a puck and not just the subscription? You needed to have added a puck to the Whole Home order in order to receive one.

Re: Hav

Jporch316 — Mon, 29 Apr 2024 18:20:23 GMT

Hi @SHARON_mccalla

You can check what you ordered in the my sky mobile phone app