https://helpforum.sky.com/t5/Sky-Stream/Adverts-freezing-during-programs/m-p/4630283#M23467 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4038426">@Olivertwist1</a>&nbsp;wrote:<BR /><P>When I'm watching a program, the adverts freeze from time to time, I've tried changing hdmi cable to another socket but it's still doing the same</P><HR /></BLOCKQUOTE><P>It won't be anything to do with your HDMI port, it's much more likely to be a glitch with Sky's Adsmart platform. Give your puck a reboot (off at the wall for a minute then power back on) and see if that improves things.&nbsp;</P> Sun, 28 Apr 2024 13:10:29 GMT Padam_Padam 2024-04-28T13:10:29Z https://helpforum.sky.com/t5/Sky-Stream/Adverts-freezing-during-programs/m-p/4630272#M23466 <P>When I'm watching a program, the adverts freeze from time to time, I've tried changing hdmi cable to another socket but it's still doing the same</P> Sun, 28 Apr 2024 12:49:03 GMT https://helpforum.sky.com/t5/Sky-Stream/Adverts-freezing-during-programs/m-p/4630272#M23466 Olivertwist1 2024-04-28T12:49:03Z https://helpforum.sky.com/t5/Sky-Stream/Adverts-freezing-during-programs/m-p/4630283#M23467 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4038426">@Olivertwist1</a>&nbsp;wrote:<BR /><P>When I'm watching a program, the adverts freeze from time to time, I've tried changing hdmi cable to another socket but it's still doing the same</P><HR /></BLOCKQUOTE><P>It won't be anything to do with your HDMI port, it's much more likely to be a glitch with Sky's Adsmart platform. Give your puck a reboot (off at the wall for a minute then power back on) and see if that improves things.&nbsp;</P> Sun, 28 Apr 2024 13:10:29 GMT https://helpforum.sky.com/t5/Sky-Stream/Adverts-freezing-during-programs/m-p/4630283#M23467 Padam_Padam 2024-04-28T13:10:29Z