https://helpforum.sky.com/t5/Sky-Stream/Remote-question/m-p/4628575#M23330 <P>First post here from a new user. This forum has been very helpful, so thank you!.</P><P>&nbsp;</P><P>The advice to change audio to passthrough has fixed the immediate lipsynch problem, otherwise I would have sent it back!</P><P>&nbsp;</P><P>Our entertainment system is in a cupboard with IR extenders, so I have no problem with the puck seeing the remote.&nbsp; But I'd like to know more about the remote control that I haven't found from reading the many threads&nbsp; on the subject.</P><P>&nbsp;</P><P>Does the remote always send commands by both BT and IR, even if only IR is in use?&nbsp; Does one of these always take priority?</P><P>&nbsp;</P><P>I have a multi device learning handset that currently controls all our audio and video devices.&nbsp; But it hasn't been able to learn from the Sky controller, so at the moment we are having to use two controllers. &nbsp; I'm sure I'm not the first to have discovered this.&nbsp; Is there a device that will control the Stream puck <U>and</U> other devices like the TV, blue-ray player, etc?</P><P>&nbsp;</P><P>I'd be grateful for any advice from experienced users..</P><P>&nbsp;</P><P>&nbsp;</P><P>&nbsp; &nbsp;</P> Fri, 26 Apr 2024 10:21:39 GMT _Clive_ 2024-04-26T10:21:39Z https://helpforum.sky.com/t5/Sky-Stream/Remote-question/m-p/4628575#M23330 <P>First post here from a new user. This forum has been very helpful, so thank you!.</P><P>&nbsp;</P><P>The advice to change audio to passthrough has fixed the immediate lipsynch problem, otherwise I would have sent it back!</P><P>&nbsp;</P><P>Our entertainment system is in a cupboard with IR extenders, so I have no problem with the puck seeing the remote.&nbsp; But I'd like to know more about the remote control that I haven't found from reading the many threads&nbsp; on the subject.</P><P>&nbsp;</P><P>Does the remote always send commands by both BT and IR, even if only IR is in use?&nbsp; Does one of these always take priority?</P><P>&nbsp;</P><P>I have a multi device learning handset that currently controls all our audio and video devices.&nbsp; But it hasn't been able to learn from the Sky controller, so at the moment we are having to use two controllers. &nbsp; I'm sure I'm not the first to have discovered this.&nbsp; Is there a device that will control the Stream puck <U>and</U> other devices like the TV, blue-ray player, etc?</P><P>&nbsp;</P><P>I'd be grateful for any advice from experienced users..</P><P>&nbsp;</P><P>&nbsp;</P><P>&nbsp; &nbsp;</P> Fri, 26 Apr 2024 10:21:39 GMT https://helpforum.sky.com/t5/Sky-Stream/Remote-question/m-p/4628575#M23330 _Clive_ 2024-04-26T10:21:39Z