topic Ad Skipping not applied to new account in Sky Stream

Ad Skipping not applied to new account

Adorns — Thu, 25 Apr 2024 21:34:38 GMT

Ad skipping was applied to my new account for 6 months free upon setup but I am unable to skip any ads as they are trying to get me to pay for it now. Any ideas what to do ?

Re: Ad Skipping not applied to new account

Fothergill1 — Thu, 25 Apr 2024 21:40:03 GMT

@AdornsI'm not sure what your expectations are but Add Skipping will only work with catchup and Apps. Obviously it can't work on live broadcasts as this would be a physical impossibility.

Add Skipping does not mean no adverts it means you can skip (i.e. fast forward) through them. It would obviously help if the FF function worked better than it does but that's another matter.

Add skipping is not very good and to essentially charge subscribers extra to FF through the adverts is not warranted..

This link explains Add Skipping on Glass & Stream

Re: Ad Skipping not applied to new account

lettice — Fri, 26 Apr 2024 05:30:17 GMT

Has your six month offer completed?

If so, check in the MySky app, under Your Products.

Click on Manage home setup.

Look under ad skipping and see if there is another offer for a few more months of ad skipping.