Whole home spare puck

Ed.B. — Thu, 25 Apr 2024 15:23:21 GMT

I apparently own one of the pucks I have - at least they only seem to want one back when my contract ends in a few days.

So if I sign up to a new contract and whole home, they send me one new and one additional puck, will I be able to reset this one and connect it to my new account?

Re: Whole home spare puck

Padam_Padam — Thu, 25 Apr 2024 16:09:13 GMT

@Ed.B. wrote:
I apparently own one of the pucks I have - at least they only seem to want one back when my contract ends in a few days.

So if I sign up to a new contract and whole home, they send me one new and one additional puck, will I be able to reset this one and connect it to my new account?

No reason why not. I factory reset and sold my customer-owned puck and the purchaser was able to activate it successfully on their own Whole Home subscription.

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Whole home spare puck

Re: Whole home spare puck