Never received my equipment and sky have now cancelled my account

Nick86 — Tue, 23 Apr 2024 18:38:25 GMT

I recently became a sky customer at our new house. But I never received delivery of our sky tv equipment through DPD, DpD then sent our equipment back to sky. So sky cancelled our account.

Re: Never received my equipment and sky have now cancelled my account

Fothergill1 — Tue, 23 Apr 2024 19:10:45 GMT

@Nick86 How incredibly frustrating for you. This is a customer help customer public forum so unfortunately you are not talking to Sky but other customers.

You will need to call Sky in the morning to discuss this issue. If Sky is you mobile provider you can phone them by dialling 150.

If it is not your provider follow this link https://www.sky.com/help/home and scroll down to need more help, click on this and you will see an 0333 phone number to use to call Sky. Unfortunately I cannot include the actual phone number as the forum filters will reject it.

Good luck.

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Never received my equipment and sky have now cancelled my account

Re: Never received my equipment and sky have now cancelled my account