topic Sound in Sky Stream

Sound

Gary832 — Sat, 20 Apr 2024 18:14:02 GMT

Every few minutes, the sound goes out of sync with the person talking, so have to turn off and back on the few minutes it happens again, can't watch TV properly as missing so much of the programs

Re: Sound

mikealanr — Sat, 20 Apr 2024 18:31:17 GMT

Hi @Gary832

This has been reported many times on the forum. See: https://helpforum.sky.com/t5/Sky-Stream/QS025-Lip-Sync-Issues/td-p/4607728

That thread has steps you can try to resolve.

MikeAlanR

Re: Sound

Fothergill1 — Sat, 20 Apr 2024 18:31:34 GMT

@Gary832 This is a known issue which Sky are trying to resolve but in the meantime they suggest changing your audio settings to PCM or Passthrough.

There is an extensive thread on the subject at this LINK