topic Re: Sky Stream Black Screen in Sky Stream https://helpforum.sky.com/t5/Sky-Stream/Sky-Stream-Black-Screen/m-p/4623627#M22942 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4031893">@SamCullen</a>&nbsp;wrote:<BR /><P>Hi,&nbsp;</P><P>I received my Sky Stream pucks last week, one works absolutely fine however the other will suddenly show a black screen after about 20 minutes of watching something, I've unplugged it, reset it, changed which TV its plugged into. The other puck works perfectly everywhere in the house so I know its not a connection problem!</P><HR /></BLOCKQUOTE><P>Would suggest you have a malfunctioning puck ..... contact sky for troubleshooting and potential replacement&nbsp;</P> Sat, 20 Apr 2024 12:32:38 GMT Jporch316 2024-04-20T12:32:38Z Sky Stream Black Screen https://helpforum.sky.com/t5/Sky-Stream/Sky-Stream-Black-Screen/m-p/4623380#M22927 <P>Hi,&nbsp;</P><P>I received my Sky Stream pucks last week, one works absolutely fine however the other will suddenly show a black screen after about 20 minutes of watching something, I've unplugged it, reset it, changed which TV its plugged into. The other puck works perfectly everywhere in the house so I know its not a connection problem!</P> Sat, 20 Apr 2024 08:12:04 GMT https://helpforum.sky.com/t5/Sky-Stream/Sky-Stream-Black-Screen/m-p/4623380#M22927 SamCullen 2024-04-20T08:12:04Z Re: Sky Stream Black Screen https://helpforum.sky.com/t5/Sky-Stream/Sky-Stream-Black-Screen/m-p/4623627#M22942 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4031893">@SamCullen</a>&nbsp;wrote:<BR /><P>Hi,&nbsp;</P><P>I received my Sky Stream pucks last week, one works absolutely fine however the other will suddenly show a black screen after about 20 minutes of watching something, I've unplugged it, reset it, changed which TV its plugged into. The other puck works perfectly everywhere in the house so I know its not a connection problem!</P><HR /></BLOCKQUOTE><P>Would suggest you have a malfunctioning puck ..... contact sky for troubleshooting and potential replacement&nbsp;</P> Sat, 20 Apr 2024 12:32:38 GMT https://helpforum.sky.com/t5/Sky-Stream/Sky-Stream-Black-Screen/m-p/4623627#M22942 Jporch316 2024-04-20T12:32:38Z