topic Re: My Sky Sports 25 seconds behind live game ? in Sky Stream

My Sky Sports 25 seconds behind live game ?

Winston5 — Sat, 13 Apr 2024 11:22:54 GMT

My Sky Sports Football is showing 25 seconds behind live games. How can this issue be rectified ?
My Friends on Sky Stream are all 25 seconds ahead every game.

Please advise ?

Thanks

Re: My Sky Sports 25 seconds behind live game ?

GD1 — Sat, 13 Apr 2024 11:29:03 GMT

@Winston5 CH 921 and 922 currently testing sky sports low latency. The delay appears to be less than the standard channels.

Have you tried either of these?

Re: My Sky Sports 25 seconds behind live game ?

Winston5 — Sun, 14 Apr 2024 20:28:18 GMT

Hi All,

Any suggestions how I can resolve this 25 seconds delay behind my friends who are also watching via Sky when watching live football games on my Sky Streaming service?

Thanks

Re: My Sky Sports 25 seconds behind live game ?

ThePope27 — Sun, 14 Apr 2024 21:41:42 GMT

@Winston5

You won't be able to reduce the 25 seconds as satellite will always be superior to "TV over WiFi" because you will have some delay in the stream skys end and also have delay as it has to buffer some seconds of video.

Re: My Sky Sports 25 seconds behind live game ?

Winston5 — Mon, 15 Apr 2024 16:12:50 GMT

Hi Pope27,

My friends are streaming via the same Sky subscription as me but they are 25 seconds ahead ? Please advise?

Thanks

Regards

Re: My Sky Sports 25 seconds behind live game ?

GD1 — Mon, 15 Apr 2024 16:35:41 GMT

@Winston5 Streaming over wifi will introduce further delay, have you tried ethernet, additionally did you try the channel numbers posted in my last reply?

Re: My Sky Sports 25 seconds behind live game ?

Winston5 — Mon, 15 Apr 2024 18:32:11 GMT

Hi GD1,

I am watching the live football via my Sky Puck Box, I have a Sky fibre Broadband connection.

Thanks

Re: My Sky Sports 25 seconds behind live game ?

Winston5 — Mon, 15 Apr 2024 18:37:49 GMT

I am watching via Channels 402 for Sky Sports and channel and various TNT Sports channels but the 25 second delay is still there compared to friends who have the same Sky set up. Please advise?

Thanks

Re: My Sky Sports 25 seconds behind live game ?

MarkGoldsmith — Mon, 15 Apr 2024 18:47:54 GMT

@Winston5 wrote:
Hi GD1,

I am watching the live football via my Sky Puck Box, I have a Sky fibre Broadband connection.

Thanks

Is it connected via WiFi or Ethernet?

Re: My Sky Sports 25 seconds behind live game ?

Nigelb1972 — Mon, 15 Apr 2024 18:59:28 GMT

Your broadband speed will be a contributing factor to any delays as the connection will buffer first to get a clean connection.

I'd suggest running a speedtest via the Netflix app to see what speeds your Puck is recieving.

Be aware though, due to Sky Stream running on a Unicast delivery method, there will always be a delay.

We have Sky Fibre 500mbps and the main puck is connected via Ethernet, our delay is about 10-15 seconds

Re: My Sky Sports 25 seconds behind live game ?

Winston5 — Mon, 15 Apr 2024 19:26:41 GMT

I'm now connected via Ethernet, about 15 seconds delay but a little better.

Thanks

Re: My Sky Sports 25 seconds behind live game ?

Nigelb1972 — Mon, 15 Apr 2024 19:31:20 GMT

@Winston5 in all honesty, that's probably the best you'll get for now. It's a technical limitation of the Unicast delivery method. Openreach are testing a non-isp specific Multicast system which should pull the delay down to make it only a couple of seconds behind Multicast and satellite delivery. Sky are testing it at the moment. I can't remember what the channel numbers are but they're mentioned on the forum

Re: My Sky Sports 25 seconds behind live game ?

Winston5 — Mon, 15 Apr 2024 19:37:14 GMT

Thanks for the tips and assistance.

Re: My Sky Sports 25 seconds behind live game ?

Neil+Essex — Mon, 15 Apr 2024 22:58:44 GMT

They are

921- Sky Sports Main Event HD Low Latency

922- Sky Sports Main Event UHD Low Latency

Re: My Sky Sports 25 seconds behind live game ?

ThePope27 — Mon, 15 Apr 2024 23:03:53 GMT

@Neil+Essex

Not as low latency as Satellite 😉

Re: My Sky Sports 25 seconds behind live game ?

Floydianslip — Tue, 16 Apr 2024 08:23:21 GMT

@ThePope27 SkyQ is around 10 seconds delay, the low latency test on Ch 922 has improved 25 seconds delay somewhat.

Re: My Sky Sports 25 seconds behind live game ?

ThePope27 — Tue, 16 Apr 2024 10:38:40 GMT

@Floydianslip

Still won't be quicker than sat

Where do you think they get the feeds for Stream from ?

Re: My Sky Sports 25 seconds behind live game ?

Floydianslip — Tue, 16 Apr 2024 15:00:34 GMT

@ThePope27 I never said it was quicker, remember it's likely won't be satellite after 2028 so working on low latency streams is important SkyQ tick tock

Re: My Sky Sports 25 seconds behind live game ?

ThePope27 — Tue, 16 Apr 2024 16:50:40 GMT

@Floydianslip

EOL on the Astra sats at 28.2 is 2028, SES will just move another sat to 28.2 in 2028, satellite is going nowhere soon.

Re: My Sky Sports 25 seconds behind live game ?

Floydianslip — Wed, 17 Apr 2024 08:32:58 GMT

@ThePope27 Watch and learn..............SkyQ's days are numbered.