topic Sky stream set up in Sky Stream

Sky stream set up

Debbie93 — Sun, 14 Apr 2024 11:10:42 GMT

I got a sky puck so I can have multiroom but it won't set up. It's saying it's connected to wifi but then just constantly loads when it comes to the sky stream setup part

Re: Sky stream set up

MarkGoldsmith — Sun, 14 Apr 2024 11:12:18 GMT

@Debbie93 wrote:
I got a sky puck so I can have multiroom but it won't set up. It's saying it's connected to wifi but then just constantly loads when it comes to the sky stream setup part

Try unplugging the puck for a couple of minutes and see if that helps.

Re: Sky stream set up

Debbie93 — Sun, 14 Apr 2024 14:14:29 GMT

I done that and it's still the same. It eventually comes up saying system error

Re: Sky stream set up

MarkGoldsmith — Sun, 14 Apr 2024 20:30:55 GMT

@Debbie93 wrote:
I done that and it's still the same. It eventually comes up saying system error

@Debbie93 is this on the initial puck setup? So you haven't actually been able to activate the puck yet?

Re: Sky stream set up

ThePope27 — Sun, 14 Apr 2024 21:38:30 GMT

Hi @Debbie93

Try and activate your sky stream puck where your main sky stream device is. Ideally via Ethernet, then move it back to the room where it will reside full time.