topic Re: Won’t let me watch season 5 of brassic. Any ideas? Super frustrating in Sky Stream

Won’t let me watch season 5 of brassic. Any ideas? Super frustrating

Pefpwf — Sun, 07 Apr 2024 21:24:30 GMT

Unable to watch brassic season 5. Really frustrated with it, been able to watch all seasons up until now

Re: Won’t let me watch season 5 of brassic. Any ideas? Super frustrating

Fothergill1 — Sun, 07 Apr 2024 23:57:01 GMT

@PefpwfWelcome to the forum. Brassic Season 5 plays fine on my stream setup so it must be something at your end.

A likely cause may be a software glitch. Try rebooting your puck by unplugging it for a minute or two and then plug it back in again. It will take about a minute to reboot.

Re: Won’t let me watch season 5 of brassic. Any ideas? Super frustrating

Pefpwf — Mon, 08 Apr 2024 19:52:09 GMT

Still not working unfortunately. Thank you for your response though 🙂

Re: Won’t let me watch season 5 of brassic. Any ideas? Super frustrating

Fothergill1 — Mon, 08 Apr 2024 20:35:16 GMT

@Pefpwf A pity it didn't work but it was worth a try. If you report the matter to Viewer Relations at viewerR@sky.uk giving them as much detail of the programme as you can they can investigate.

Good luck 🤞

Re: Won’t let me watch season 5 of brassic. Any ideas? Super frustrating

Macca032 — Mon, 08 Apr 2024 21:12:14 GMT

It's happening on mine aswell. Really annoying, it's just on this particular series aswell, not sure what's happened because it was working fine the other day

Re: Won’t let me watch season 5 of brassic. Any ideas? Super frustrating

Fothergill1 — Mon, 08 Apr 2024 22:07:46 GMT

@Macca032 Although series 5 of Brassic seems to be working OK on my setup (at least it was yesterday) I have had similar issues in the past with other programmes.

Try a reboot as per post 2 above and if this doesnt work report the matter to Viewer Relations as viewerR@sky.uk giving them as much information about the series/episodes effected.