Sky Stream mysky_2998 Paramount+

Rinty24 — Thu, 28 Dec 2023 20:03:58 GMT

Hi, Recently got sky Stream with sky cinema. Should get paramount+ as part of this. However when we try to sign in it displays the error mysky_2998. Any solutions?

Re: Sky Stream mysky_2998 Paramount+

Fothergill1 — Thu, 28 Dec 2023 22:39:21 GMT

@Rinty24Did you originally have Sky Q as if so when you move to Glass/Stream all your Marketplace subscriptions are cancelled so you have to re-register (see the following link)

https://www.sky.com/help/articles/sky-marketplace-upgrade

You should be able to register or re-register as follows:

Go to the bottom of the home page and select the following in this order: MySky / your products / (enter your PIN) / App Subscriptions

Select App subscriptions / Current / and then Paramount + Monthly. Hopefully it will say £0 per month as you have Sky Cinema. If so select Activate subscription.

Also, see the following link:

https://www.sky.com/help/articles/sky-marketplace-subscribe-to-paramount-plus

topic Sky Stream mysky_2998 Paramount+ in Sky Stream

Sky Stream mysky_2998 Paramount+

Re: Sky Stream mysky_2998 Paramount+