topic Re: I am losing my connection now the box sits behind my television mounted on the wall..... in Sky Stream https://helpforum.sky.com/t5/Sky-Stream/I-am-losing-my-connection-now-the-box-sits-behind-my-television-mounted-on-the-wall/m-p/4608926#M22028 <P>Thanks&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/460386">@mikealanr</a>&nbsp;</P> Sun, 07 Apr 2024 22:24:48 GMT San1959 2024-04-07T22:24:48Z I am losing my connection now the box sits behind my television mounted on the wall..... https://helpforum.sky.com/t5/Sky-Stream/I-am-losing-my-connection-now-the-box-sits-behind-my-television-mounted-on-the-wall/m-p/4607029#M21707 <P>either when I switch apps or switch off the television for the evening.</P> Fri, 05 Apr 2024 19:18:27 GMT https://helpforum.sky.com/t5/Sky-Stream/I-am-losing-my-connection-now-the-box-sits-behind-my-television-mounted-on-the-wall/m-p/4607029#M21707 San1959 2024-04-05T19:18:27Z Re: I am losing my connection now the box sits behind my television mounted on the wall..... https://helpforum.sky.com/t5/Sky-Stream/I-am-losing-my-connection-now-the-box-sits-behind-my-television-mounted-on-the-wall/m-p/4607032#M21708 <P>Hi <a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4015262">@San1959</a>&nbsp;</P><P>&nbsp;</P><P>Hiding the Stream puck behind the TV may interfere with the WiFi signal. The Puck needs a strong signal to function correctly. One setting to try to resolve the signal going when you turn the box off is to go into settings &gt; startup and standby &gt; turn Networked standby mode ON and overnight power saving OFF.</P><P>&nbsp;</P><P>However if you are loosing WiFi during normal operation your only options are to connect via ethernet (turn WiFi off in settings) or reposition the puck.</P><P>&nbsp;</P><P>MikeAlanR</P> Fri, 05 Apr 2024 19:24:25 GMT https://helpforum.sky.com/t5/Sky-Stream/I-am-losing-my-connection-now-the-box-sits-behind-my-television-mounted-on-the-wall/m-p/4607032#M21708 mikealanr 2024-04-05T19:24:25Z Re: I am losing my connection now the box sits behind my television mounted on the wall..... https://helpforum.sky.com/t5/Sky-Stream/I-am-losing-my-connection-now-the-box-sits-behind-my-television-mounted-on-the-wall/m-p/4608926#M22028 <P>Thanks&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/460386">@mikealanr</a>&nbsp;</P> Sun, 07 Apr 2024 22:24:48 GMT https://helpforum.sky.com/t5/Sky-Stream/I-am-losing-my-connection-now-the-box-sits-behind-my-television-mounted-on-the-wall/m-p/4608926#M22028 San1959 2024-04-07T22:24:48Z