https://helpforum.sky.com/t5/Sky-Stream/My-sky-puck-says-please-wait-for-your-program-to-load/m-p/4519857#M2175 <P>My internet is connected via wifi, sky tv home page loads ok, but any program I try and watch, the screen goes black and it says 'please wait for your program to load' then it doesn't load atall&nbsp;</P> Wed, 27 Dec 2023 18:48:13 GMT Dj109 2023-12-27T18:48:13Z https://helpforum.sky.com/t5/Sky-Stream/My-sky-puck-says-please-wait-for-your-program-to-load/m-p/4519857#M2175 <P>My internet is connected via wifi, sky tv home page loads ok, but any program I try and watch, the screen goes black and it says 'please wait for your program to load' then it doesn't load atall&nbsp;</P> Wed, 27 Dec 2023 18:48:13 GMT https://helpforum.sky.com/t5/Sky-Stream/My-sky-puck-says-please-wait-for-your-program-to-load/m-p/4519857#M2175 Dj109 2023-12-27T18:48:13Z https://helpforum.sky.com/t5/Sky-Stream/My-sky-puck-says-please-wait-for-your-program-to-load/m-p/4519907#M2176 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3935727">@Dj109</a>&nbsp;Have you tried rebooting your puck? If not give it a try by switching it off at the plug socket and &nbsp;waiting a minute before switching it on again. &nbsp;It will&nbsp;take about a minute to reboot.</P> Wed, 27 Dec 2023 19:58:34 GMT https://helpforum.sky.com/t5/Sky-Stream/My-sky-puck-says-please-wait-for-your-program-to-load/m-p/4519907#M2176 Fothergill1 2023-12-27T19:58:34Z https://helpforum.sky.com/t5/Sky-Stream/My-sky-puck-says-please-wait-for-your-program-to-load/m-p/4519961#M2177 <P>If the reboot doesn't work I'd suggest disabling the WiFi in the settings and using an Ethernet cable instead and see if that improves things.</P> Wed, 27 Dec 2023 20:53:05 GMT https://helpforum.sky.com/t5/Sky-Stream/My-sky-puck-says-please-wait-for-your-program-to-load/m-p/4519961#M2177 MarkGoldsmith 2023-12-27T20:53:05Z