topic Re: Sky stream remote not working properly. in Sky Stream

Sky stream remote not working properly.

CMcM — Wed, 03 Apr 2024 19:07:40 GMT

My sky stream remote isn't working properly. Some of the buttons are now doing random commands and I can't reset it. Is there a link to get a replacement?

Re: Sky stream remote not working properly.

mikealanr — Wed, 03 Apr 2024 19:52:19 GMT

Hi @CMcM

Try these steps to reset:https://www.sky.com/help/articles/remote-control-help-sky-glass if that's not working speak to Sky customer services or use this online form: https://www.sky.com/help/forms/streaming-tv-remote.

MikeAlanR

Re: Sky stream remote not working properly.

CMcM — Thu, 04 Apr 2024 08:09:19 GMT

Thanks for the reply Mike! The 2nd link for remote replacement isn't working for me. Coming up as "page not found".

Re: Sky stream remote not working properly.

mikealanr — Thu, 04 Apr 2024 09:01:26 GMT

Hi @CMcM

Odd it's working for me. Are you getting as far as signing in? If not you will need to call Sky customer service and they will arrange a replacement.

MikeAlanR

Re: Sky stream remote not working properly.

MarkGoldsmith — Thu, 04 Apr 2024 10:11:24 GMT

@CMcM wrote:
Thanks for the reply Mike! The 2nd link for remote replacement isn't working for me. Coming up as "page not found".

@CMcM you could try clearing your browser cache, or perhaps trying a different web browser to see if that helps.

Re: Sky stream remote not working properly.

CMcM — Thu, 04 Apr 2024 11:12:22 GMT

Thanks. I rang them and got sorted quickly