topic Re: recording in Sky Stream

recording

1954eamonn — Sun, 31 Mar 2024 06:50:12 GMT

can anyone tell me why I cant recorked a film or put it in the cloud when it is on terrestrial tv this is so bad and if they put one on sky showcase or any max etc it want let you see it and the same with highlights of sport why let you set it up if you cannot do it. Are sky so tight.

SUB

1954eamonn — Sun, 31 Mar 2024 06:55:43 GMT

Can any one help I cant get the subtitles to work on my sky stream I press the 3 buttons on remote and go to subtitles on and still does not work have turned of and on at the mains and no joy

Re: recording

Mark39 — Sun, 31 Mar 2024 08:31:14 GMT

Happy to try to help, but we'll need to know what Sky platform you have (Sky Q, Sky Glass etc) amd specific examples of things you can't record. Also what error message you see when you try.

Re: recording

1954eamonn — Sun, 31 Mar 2024 08:45:14 GMT

Hello I have the sky puck stream

Re: recording

GD1 — Sun, 31 Mar 2024 08:51:59 GMT

@1954eamonn Sky Glass/Stream Pucks don't record, they add items to a playlist, please see info here

Re: recording

PSC133 — Sun, 31 Mar 2024 09:00:40 GMT

@1954eamonn

As far as your subtitle problem is concerned, if you search for the word "subtitles" on this forum you will find that this is a very common problem with newly supplied pucks.

In order to get subtitles to work you may have to perform a factory reset, but Sky advise that this procedure should only be done under their guidance. You will have to telephone Sky to carry this out.

Re: recording

TimmyBGood — Sun, 31 Mar 2024 09:26:39 GMT

@1954eamonn wrote:

can anyone tell me why I cant recorked a film or put it in the cloud when it is on terrestrial tv

Stream (and Glass) has no local recording ability, so by definition it cannot capture anything received over the DTTV tuner. For that you'd need a Freeview recorder.

Re: recording

1954eamonn — Sun, 31 Mar 2024 10:03:08 GMT

I know that but I should still be able to save like you do with a tv show

Re: recording

GD1 — Sun, 31 Mar 2024 10:06:30 GMT

@1954eamonn Channels such as BBC, ITV, CH4 & Ch5 all use theior own on demand apps, for BBC content will be within the iPlayer ITV will be within ITV-X etc, it's worth nothing that these channels may not neccessarily have the rights for on-demand/catchup.

Re: recording

1954eamonn — Sun, 31 Mar 2024 10:09:05 GMT

Yes but when you save a film if it is on sky cinema it want let you watch it on the apps it you save it to your play list

Re: recording

Padam_Padam — Sun, 31 Mar 2024 10:18:40 GMT

@1954eamonn wrote:
Yes but when you save a film if it is on sky cinema it want let you watch it on the apps it you save it to your play list

It won't let you watch it if you don't subscribe to Sky Cinema.

Re: recording

MarkGoldsmith — Sun, 31 Mar 2024 10:57:19 GMT

@1954eamonn wrote:
Yes but when you save a film if it is on sky cinema it want let you watch it on the apps it you save it to your play list

So things won't cloud recording from Sky Showcase, as that is essentially replaying content from one of other premium sky channels like Sports or Cinema. Essentially Sky Showcase is a channel designed to showcase shows from the premium packs that can only be watched live. Its designed to encourage customers to sign up to the likes of Sky Sports or Sky Cinema.

For films broadcast on other channels, it completely depends on if they have the on-demand rights for those films on their own apps. As an example on Friday BBC One aired Ghostbusters Afterlife, so if you added this to your playlist is will link to the on-demand version on the BBC IPlayer for the 30 days that BBC have it available on the iPlayer.

Re: recording

Padam_Padam — Sun, 31 Mar 2024 11:01:37 GMT

@MarkGoldsmith wrote:
@1954eamonn wrote:
Yes but when you save a film if it is on sky cinema it want let you watch it on the apps it you save it to your play list
So things won't cloud recording from Sky Showcase, as that is essentially replaying content from one of other premium sky channels like Sports or Cinema. Essentially Sky Showcase is a channel designed to showcase shows from the premium packs that can only be watched live. Its designed to encourage customers to sign up to the likes of Sky Sports or Sky Cinema.

For films broadcast on other channels, it completely depends on if they have the on-demand rights for those films on their own apps. As an example on Friday BBC One aired Ghostbusters Afterlife, so if you added this to your playlist is will link to the on-demand version on the BBC IPlayer for the 30 days that BBC have it available on the iPlayer.

What about the original Ghostbusters? It's available on both iPlayer & Sky Cinema at the moment. Does Sky push you to the Sky Cinema version first?

Re: recording

MarkGoldsmith — Sun, 31 Mar 2024 11:25:30 GMT

The default selection is Sky Cinema, but it does also flag its available to be watched on BBC IPlayer and provides the link to the iPlayer version you can click on.

I've seen it do this for films that are available on both Sky Cinema and other apps like Netflix or Paramount + as well.