https://helpforum.sky.com/t5/Sky-Stream/Broadband-Connection/m-p/4601011#M21232 <P>I'm unable to connect to the sky broadband on my Sky Stream pack</P> Sat, 30 Mar 2024 10:43:22 GMT Shoxtalent1 2024-03-30T10:43:22Z https://helpforum.sky.com/t5/Sky-Stream/Broadband-Connection/m-p/4601011#M21232 <P>I'm unable to connect to the sky broadband on my Sky Stream pack</P> Sat, 30 Mar 2024 10:43:22 GMT https://helpforum.sky.com/t5/Sky-Stream/Broadband-Connection/m-p/4601011#M21232 Shoxtalent1 2024-03-30T10:43:22Z https://helpforum.sky.com/t5/Sky-Stream/Broadband-Connection/m-p/4601304#M21266 <P>Hi <a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4009174">@Shoxtalent1</a>&nbsp;</P><P>&nbsp;</P><P>We will need a bit more information in order to be able to assist. At what stage is your puck not working? What are you seeing on screen? Have your tried a reboot of the Puck?</P><P>&nbsp;</P><P>Try the steps outlined here: <A href="https://www.sky.com/help/articles/connect-tv-help-sky-glass-sky-stream-puck" target="_blank" rel="noopener">https://www.sky.com/help/articles/connect-tv-help-sky-glass-sky-stream-puck</A></P><P>&nbsp;</P><P>MikeAlanR</P> Sat, 30 Mar 2024 16:45:26 GMT https://helpforum.sky.com/t5/Sky-Stream/Broadband-Connection/m-p/4601304#M21266 mikealanr 2024-03-30T16:45:26Z