https://helpforum.sky.com/t5/Sky-Stream/Intermittent-sound/m-p/4600101#M21188 <P>Check your Audio output settings on the puck. If you're using a soundbar and eARC or ARC from your tv, set everything to pass through and the Puck &amp; TV will send through pure audio data leaving the soundbar to decode the data to the correct format.</P> Fri, 29 Mar 2024 08:56:53 GMT Nigelb1972 2024-03-29T08:56:53Z https://helpforum.sky.com/t5/Sky-Stream/Intermittent-sound/m-p/4599848#M21176 <P>I have intermittent sound on some but not all platforms. Bizarrely on Netflix previews play with full sound but when attempting to access the full programme no sound whatsoever.&nbsp; Is it yhe</P><P>&nbsp;Streaming box ? I have rebooted several times but no success. I have checked all HDMI connections all are fine.</P> Thu, 28 Mar 2024 20:05:26 GMT https://helpforum.sky.com/t5/Sky-Stream/Intermittent-sound/m-p/4599848#M21176 Mark194 2024-03-28T20:05:26Z https://helpforum.sky.com/t5/Sky-Stream/Intermittent-sound/m-p/4600101#M21188 <P>Check your Audio output settings on the puck. If you're using a soundbar and eARC or ARC from your tv, set everything to pass through and the Puck &amp; TV will send through pure audio data leaving the soundbar to decode the data to the correct format.</P> Fri, 29 Mar 2024 08:56:53 GMT https://helpforum.sky.com/t5/Sky-Stream/Intermittent-sound/m-p/4600101#M21188 Nigelb1972 2024-03-29T08:56:53Z