topic Re: My software is not updating in Sky Stream https://helpforum.sky.com/t5/Sky-Stream/My-software-is-not-updating/m-p/4598844#M21110 <P>It now says error</P> Wed, 27 Mar 2024 18:27:26 GMT Daniel3245 2024-03-27T18:27:26Z My software is not updating https://helpforum.sky.com/t5/Sky-Stream/My-software-is-not-updating/m-p/4598835#M21106 <P>My Sky Stream software is not updating&nbsp;</P> Wed, 27 Mar 2024 18:14:10 GMT https://helpforum.sky.com/t5/Sky-Stream/My-software-is-not-updating/m-p/4598835#M21106 Daniel3245 2024-03-27T18:14:10Z Re: My software is not updating https://helpforum.sky.com/t5/Sky-Stream/My-software-is-not-updating/m-p/4598839#M21108 <P>Unplug the puck for a minute and it should then complete the software update.</P> Wed, 27 Mar 2024 18:19:34 GMT https://helpforum.sky.com/t5/Sky-Stream/My-software-is-not-updating/m-p/4598839#M21108 MarkGoldsmith 2024-03-27T18:19:34Z Re: My software is not updating https://helpforum.sky.com/t5/Sky-Stream/My-software-is-not-updating/m-p/4598842#M21109 <P>I have just tried that and it is still not working. This is the first time using the Sky Stream so not sure what needs updating&nbsp;</P> Wed, 27 Mar 2024 18:26:50 GMT https://helpforum.sky.com/t5/Sky-Stream/My-software-is-not-updating/m-p/4598842#M21109 Daniel3245 2024-03-27T18:26:50Z Re: My software is not updating https://helpforum.sky.com/t5/Sky-Stream/My-software-is-not-updating/m-p/4598844#M21110 <P>It now says error</P> Wed, 27 Mar 2024 18:27:26 GMT https://helpforum.sky.com/t5/Sky-Stream/My-software-is-not-updating/m-p/4598844#M21110 Daniel3245 2024-03-27T18:27:26Z Re: My software is not updating https://helpforum.sky.com/t5/Sky-Stream/My-software-is-not-updating/m-p/4598999#M21119 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4007082">@Daniel3245</a>&nbsp;unplug the puck for a few seconds then hold in the power button on the base while you reconnect the power keep the button pressed forva few seconds which forcesctge puck to update. If the doesnt wotk give Sky a call</P> Wed, 27 Mar 2024 21:46:05 GMT https://helpforum.sky.com/t5/Sky-Stream/My-software-is-not-updating/m-p/4598999#M21119 Chrisee 2024-03-27T21:46:05Z Re: My software is not updating https://helpforum.sky.com/t5/Sky-Stream/My-software-is-not-updating/m-p/4599259#M21144 <P>It is working now Chrisse.&nbsp; Thank you</P> Thu, 28 Mar 2024 10:58:28 GMT https://helpforum.sky.com/t5/Sky-Stream/My-software-is-not-updating/m-p/4599259#M21144 Daniel3245 2024-03-28T10:58:28Z