https://helpforum.sky.com/t5/Sky-Stream/HDMI-cable-with-prime/m-p/4519199#M2111 <P>The problem started 3 days ago every time I watch prime on my puck it's starts well but a min into watching &nbsp;anything on prime it goes off and say there is a problem with &nbsp;cable it works with every other app I have refreshed apps nothing works any help would be greatfully received thanks David&nbsp;</P> Tue, 26 Dec 2023 23:06:07 GMT david+john 2023-12-26T23:06:07Z https://helpforum.sky.com/t5/Sky-Stream/HDMI-cable-with-prime/m-p/4519199#M2111 <P>The problem started 3 days ago every time I watch prime on my puck it's starts well but a min into watching &nbsp;anything on prime it goes off and say there is a problem with &nbsp;cable it works with every other app I have refreshed apps nothing works any help would be greatfully received thanks David&nbsp;</P> Tue, 26 Dec 2023 23:06:07 GMT https://helpforum.sky.com/t5/Sky-Stream/HDMI-cable-with-prime/m-p/4519199#M2111 david+john 2023-12-26T23:06:07Z https://helpforum.sky.com/t5/Sky-Stream/HDMI-cable-with-prime/m-p/4519207#M2112 <P>Trying rebooting the puck by unplugging it for 30 seconds.</P> Tue, 26 Dec 2023 23:41:31 GMT https://helpforum.sky.com/t5/Sky-Stream/HDMI-cable-with-prime/m-p/4519207#M2112 MarkGoldsmith 2023-12-26T23:41:31Z