topic Re: Sky Sports Main Event UHD 401 in Sky Stream

Sky Sports Main Event UHD 401

adamandfamily — Tue, 26 Mar 2024 16:00:42 GMT

Hi everyone. We have just got Sky Stream and so far so good.

My one question is whether its possible to "move" Sky Sports Main Event UHD from 901 to 401? I like to be able to flick through the sports channels and having it further away is annoying (first world problem I know)

Re: Sky Sports Main Event UHD 401

Fothergill1 — Tue, 26 Mar 2024 16:40:08 GMT

@adamandfamily Welcome to the forum. Unfortunately the channels are fixed and cannot be configured by the users. If we had the ability to customise there would be lots of things I would like to change especially deleting from and rearranging items on the home screen. 🤔

Re: Sky Sports Main Event UHD 401

adamandfamily — Tue, 26 Mar 2024 16:43:02 GMT

Ah thats a shame. On Sky Q I remember the channels swapped automatically. Never mind!

Re: Sky Sports Main Event UHD 401

lettice — Tue, 26 Mar 2024 16:54:25 GMT

Do you have the UHD and Dolby Atmos pack listed on your account?

This would swap the Sky Sports Mmain event uhd/hd between 401 and 901.

I have the above pack and my Sky Sports Main Event UHD is on 401, with Sky Sports Main Event HD on 901.

If you do have the above pack, there must be something wrong with your swap. Let us know and we can pass you onto the Sky messaging team to look at why this happening with your account.

Re: Sky Sports Main Event UHD 401

adamandfamily — Tue, 26 Mar 2024 17:48:53 GMT

Yes I do have the UHD / Atmos pack. And I have Main Event UHD and F1 UHD, theyre just channels 901 and 902(?)

Re: Sky Sports Main Event UHD 401

lettice — Tue, 26 Mar 2024 18:06:06 GMT

I've escalated this to Sky and they should be in touch with you soon about it.
Look out for a message from Sky on your email and Sky Community private messages.
Look out for the blue chat bubble within your Sky community.
More about an escalation here;

https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: Sky Sports Main Event UHD 401

adamandfamily — Tue, 26 Mar 2024 18:15:13 GMT

thank you so much!

Re: Sky Sports Main Event UHD 401

Anonymous — Tue, 26 Mar 2024 20:01:11 GMT

Turn off the box at the wall and turn it back on. Should work.

Re: Sky Sports Main Event UHD 401

Paul+Boland — Tue, 26 Mar 2024 21:33:39 GMT

@adamandfamily

Are you based in UK or Republic of Ireland

When you have UHD & Dolby Atmos pack subscription

Republic of Ireland

Sky Sports Main Event

401 is HD

901 is UHD

401 is UHD

901 is HD

Sky Sports Formula 1 Channel

UK and Republic of Ireland

406 is UHD

902 is HD

What you can do is add channels to favourites and arrange channels be listed in order of your choice.

Example have 901 listed first.

When you go to home menu

TV Guide beside this you will see your favourite channels listed.

Also picture settings default streaming format make sure you have set to Auto or UHD

I keep mine set to UHD.

Re: Sky Sports Main Event UHD 401

Carnoch04 — Tue, 26 Mar 2024 21:50:37 GMT

@adamandfamily wrote:
Yes I do have the UHD / Atmos pack. And I have Main Event UHD and F1 UHD, theyre just channels 901 and 902(?)

Is your Stream set to UHD? If it isn't you will not get UHD on 401. It can sometimes reset to HD depending on your set up.

Re: Sky Sports Main Event UHD 401

adamandfamily — Tue, 26 Mar 2024 22:56:50 GMT

Hi all - the channels seem to randomly have swapped into the "right" positions this evening. Didnt need to do anything. I guess there was just some delay.