https://helpforum.sky.com/t5/Sky-Stream/Unable-to-set-up-sky-puck/m-p/4591063#M20615 <P>I've had the same number for at least 10 years and have now started the return process of the pucks and going back to skyq(even sky confirmed my number when I rang them)</P> Mon, 18 Mar 2024 20:52:09 GMT Welshboi69 2024-03-18T20:52:09Z https://helpforum.sky.com/t5/Sky-Stream/Unable-to-set-up-sky-puck/m-p/4590965#M20603 <P>Hi I received my new sky pucks but I'm unable to set them up,it's asking for me to enter the last 4 digits of my phone number and won't except them for some reason(I do know my own number)</P> Mon, 18 Mar 2024 19:17:18 GMT https://helpforum.sky.com/t5/Sky-Stream/Unable-to-set-up-sky-puck/m-p/4590965#M20603 Welshboi69 2024-03-18T19:17:18Z https://helpforum.sky.com/t5/Sky-Stream/Unable-to-set-up-sky-puck/m-p/4590984#M20604 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/2715525">@Welshboi69</a>&nbsp;It may be worth checking that the phone number you think is correct is the one associated with your Sky account.</P><P><BR />Login To your my Sky account, go to My Details and then Account Information.</P> Mon, 18 Mar 2024 19:33:23 GMT https://helpforum.sky.com/t5/Sky-Stream/Unable-to-set-up-sky-puck/m-p/4590984#M20604 MarkGoldsmith 2024-03-18T19:33:23Z https://helpforum.sky.com/t5/Sky-Stream/Unable-to-set-up-sky-puck/m-p/4591063#M20615 <P>I've had the same number for at least 10 years and have now started the return process of the pucks and going back to skyq(even sky confirmed my number when I rang them)</P> Mon, 18 Mar 2024 20:52:09 GMT https://helpforum.sky.com/t5/Sky-Stream/Unable-to-set-up-sky-puck/m-p/4591063#M20615 Welshboi69 2024-03-18T20:52:09Z