topic Re: Existing Paramount+ customer and new Sky stream user in Sky Stream

Existing Paramount+ customer and new Sky stream user

ColCol2024 — Tue, 12 Mar 2024 22:21:09 GMT

Hi, I recently joined Sky and have a sky stream puck. I already have a paramount+ account. I signed into paramount+ on the Sky stream menu but does anyone know does my paramount+ account switch over to Sky when I signed in for the first time? Similar to what it does for netflix.

Paramount+ is included with my Sky package. I am not sure if I need to cancel my paramount+ account with paramount

Re: Existing Paramount+ customer and new Sky stream user

mikealanr — Tue, 12 Mar 2024 22:28:44 GMT

Hi @ColCol2024

Paramount is only included if you subscribe to Sky Cinema. You will need to cancel this and then activate via Sky:

"If you have a Paramount+ account with another provider, you should cancel with them to avoid being charged. Your existing account will not automatically be cancelled when you activate an account with Sky. Sky cannot refund any period of overlap.

If you want to use your same login details, you should cancel your existing subscription and wait for it to expire before completing the sign up process with Sky."

Activation instructions: https://www.sky.com/help/articles/using-paramount-plus

Basically you subscribe via the Sky marketplace and this will be A £0 subscription as long as your subscribed to cinema.

MikeAlanR

Re: Existing Paramount+ customer and new Sky stream user

ColCol2024 — Fri, 15 Mar 2024 21:20:41 GMT

That's great thanks @mikealanr . I've cancelled the subscription and will wait a few days for the expiry then sign up via sky.

Cheers

Col